Robiquity

Specialist Intelligent Automation services provider

Sector

  • Technology

Region

  • North West

Date of investment

  • July 2022

Team Members

Website

Contributing Sustainable Development Goals

We are delighted to have received investment from GCP, they are the ideal investment partner for UK-headquartered technology services businesses with ambitious growth plans like Robiquity. GCP share our excitement about the potential for the business and have a standout track record in helping similar businesses develop and succeed. We look forward to an exciting journey, confident we have the right partner onboard.

Tom Davies,

CEO

Background

Robiquity is the leading UK independent Intelligent Automation and AI service provider and has particular experience in the financial services, consumer and telco sectors.

Robiquity was founded in 2016 by Jack Rimmer and Tom Gardner. In 2020 they appointed a CEO, Tom Davies, and together they have successfully grown the headcount of the business to more than 100, establishing operations across North America and the Middle East.

We partnered with Tom, Jack, Tom, and the wider management team, through an investment in July 2022.

Our investment partnership

Robiquity provides technically specialised end-to-end Intelligent Automation services for clients, from strategic consulting and implementation through to managed services.

The business has an excellent growth track record (75% CAGR), operates in a high growth market (20%+ p.a.) and has built an impressive client list that includes Virgin Media, Finastra and AO.com.

We are looking forward to supporting the Robiquity team through the next stage of growth, applying our experience of partnering with high growth businesses in the technology services sector.

Strategic support through our Growth Toolkit

Over the life of our investment we will closely support the Robiquity team with numerous strategic growth initiatives, leveraging our Growth Toolkit and Network:

Strategic Clarity

Business Shape
  • Strategy
    • Deepened alignment with Microsoft – successfully accredited as one of Microsoft’s first Power Automate partners
    • Deepened relationship with UiPath upgrading it to Platinum Partnership status.
  • International Expansion
    • Input on the development of international strategy, building from the business’ existing global footprint

Accelerating Growth

Commercial
  • Sales/GTM
    • Supporting further investment in the sales team and account management function to enable Robiquity to grow with new and existing customers

People & Organisation

Leadership
  • Senior Team
    • Introduced CFO and Chair from the GCP network
  • Org Structure
    • Supported the refinement of senior roles
Talent & Culture
  • People Function
    • Hired a Head of People to professionalise HR policies and enhance DE&I initiatives.
    • Supporting the development of the people functions (HR and recruitment).
    • HCM and LMS systems were implemented to improve HR management, reporting, and monitoring.
  • L&D
    • Supporting L&D initiatives to upskill staff with Microsoft accreditations

Platform for Success

Finance and Operations
  • Finance Function
    • Support the finance function in driving improved reporting and KPI monitoring
  • Operating Systems
    • Support investment in back-office systems and processes, including a Microsoft BI dashboard to support Professional Services Automation reporting.

Delivering the Best Outcome

  • High-Quality Delivery
    • Supported expansion across the UK, opening Leeds and London offices.
  • Maximising Value Through Process
    • To underpin the deliverability of the deal, GCP provided all the funding for the transaction at the completion