Chaucer

International digital transformation consultancy

Sector
Services
Region
London
Date of investment
February 2014
Exit date
July 2020
GCP team members
Website

Background

Our investment partnership with Chaucer began in February 2014. We wanted to support their transition of a family founded management consultancy business into a high-growth digital transformation provider. They had a long-standing position in the consultancy market with an impressive client list and operations in the UK and US.

We partnered with the Chaucer CEO to buy-out legacy family shareholders and align the equity with an ambitious management team. Management wanted a partner who had experience of growing specialist services businesses, were culturally sympathetic and could add value through organisational evolution, strategic challenge, and acquisition.

During the period of our partnerships Chaucer successfully diversified its service offering and client base, positioned itself as a differentiated digital transformation specialist and acquired specialist technology consultancy, Virtrium. The business doubled headcount, revenue and profitability.

In July 2020 we excited our investment in Chaucer through a transaction with Business Integration Partners (BIP) a large Italian consultancy with international growth ambitions and a key role for Chaucer at the centre of its UK and US startegy.

Driving Growth

  • Evolution of service offering and sector focus to extend services into more technology rich digital transformation verticals and diversify into Government and Life Sciences
  • Investment in sales and marketing strategy, customer acquisition and M&A

People & Organisation

  • Evolution of recruitment and people function, focussing on learning and development, recruitment, reduced attrition and equity incentivisation model
  • A well invested senior leadership team capable of supporting a larger consultant base and successfully execute an exit to strategic trade

Systems & Processes

  • Development of management reporting and KPI set with an emphasis on long-term forward revenue visibility and client coverage
  • Data driven improvement in margins and cash generation ensuring controlled, profitable growth

Funding for growth

  • A funding structure that delivered a clean deal for exiting family members at completion but equity upside for management, including creation of additional equity incentives over time
  • Follow-on funding for strategic acqusition

Delivering the best outcomes

  • Chaucer evolved from a traditional management consultancy model to a well-invested, high growth digital transformation business with exceptional clients and attractive financials
  • This resulted in an exit that created meaningful value for all shareholders and exciting international growth opportunities and future value for management

More Realised Investments

Growth Capital Partners
38 Jermyn Street
London
SW1Y 6DN

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